Frequently Asked Questions
Got questions? We've got answers! Browse through our FAQ section to find solutions to common inquiries. Whether you're looking for support, guidance, or just a quick clarification, we've got you covered.
  • Q
    What happens when a failure occurs?
    A
    We replay the machine control program to review all operations at the time of the failure and automatically track the root cause.
  • Q
    What is the Black-Box system?
    A
    Similar to an aircraft's black box, this system reconstructs and analyzes process flows and problems based on past data.
  • Q
    Can it be integrated with MES or ERP systems?
    A
    Yes. Our platform can be integrated with manufacturing management systems for enterprise-wide operations. We also provide full solutions, including MES integration, upon request.
  • Q
    Is predictive maintenance possible?
    A
    Yes. By comparing with normal patterns, we can detect subtle anomalies early and prevent failures.
  • Q
    Can videos be analyzed?
    A
    Yes. By linking operator video with machine conditions, root cause analysis becomes more accurate.
  • Q
    What are the benefits of adopting this system?
    A
    We’ve seen 40% faster fault analysis, reduced defect rates, and minimized downtime. Some clients have experienced up to 30% productivity improvement and 25% yield increase.
  • Q
    How is it different from existing AI systems?
    A
    Unlike conventional AI, our system integrates all data around control signals and explains the root causes of issues.
  • Q
    Can it be used for process improvement?
    A
    Yes. It analyzes operator actions, control flows, and quality data together to suggest optimal process improvements.
  • Q
    Does UDMTEK provide training or consulting?
    A
    Yes. We offer full support including initial implementation, user training, and analytical consulting.
  • Q
    Can it manage an entire factory?
    A
    Yes. Our platform scales from individual equipment to entire processes and plant-level operations.
123 
  • ADDRESS : 91, Changryong-daero 256beon-gil, Yeongtong-gu, Suwon-si, Gyeonggi-do Ace Gwanggyo Tower 2 1405~1408
  • U.S. Branch : 12871 Research Blvd Ste 200, Austin TX, 78750
  • TEL : +82-1661-1888
  • Sales Team : +82-31-8014-2770
  • FAX : +82-31-601-6166

Copyright © 2025. UDMTEK Co., Ltd All rights reserved.

Connect with us
Contact the Help team
Join our newsletter
TOP