Solving Silent Stop Issue in Multi-Model Production Line
In this manufacturing facility, the process needed to follow a specific order to operate correctly. First, vehicle data had to be transmitted.
Then, the vehicle detection sensor had to turn ON for the vehicle data to be successfully delivered in the production line. However, at our client’s site, this order was not followed, causing random Silent Stops more than three times a day that were difficult to diagnose.
Even the PLC engineers couldn’t find the root cause. To analyze the issue, we used the Playback feature and .kept replaying the process using the Gantt Chart. Eventually, we discovered that the vehicle detection sensor was turning ON 0.3 seconds too early—a difference too small to notice. By tracing the related coil in Ladder View, we found that the issue was caused by a flaw in the PLC logic.
After modifying the controller logic, the problem was completely solved. As a result, our client was able to prevent major downtime