Frequently Asked Questions
Got questions? We've got answers! Browse through our FAQ section to find solutions to common inquiries. Whether you're looking for support, guidance, or just a quick clarification, we've got you covered.
  • Q
    How long does it take to implement the system?
    A
    Based on existing data, initial setup can take as little as 2–4 weeks. Full integration with PLCs, PCs, and IoT sensors usually takes 3 to 9 months depending on the environment.
  • Q
    What type of reports are provided?
    A
    Detailed reports include the time of anomaly detection, root cause signals, related videos, and control flow.
  • Q
    How is maintenance handled after implementation?
    A
    We provide regular updates and remote technical support.
  • Q
    Can I request a quote or demo?
    A
    Yes. Please contact us via our website or email, and we will provide a customized proposal and demo.
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  • ADDRESS : 91, Changryong-daero 256beon-gil, Yeongtong-gu, Suwon-si, Gyeonggi-do Ace Gwanggyo Tower 2 1405~1408
  • U.S. Branch : 12871 Research Blvd Ste 200, Austin TX, 78750
  • TEL : +82-1661-1888
  • Sales Team : +82-31-8014-2770
  • FAX : +82-31-601-6166

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