Frequently Asked Questions
Got questions? We've got answers! Browse through our FAQ section to find solutions to common inquiries. Whether you're looking for support, guidance, or just a quick clarification, we've got you covered.
  • Q
    How long does it take to implement the system?
    A
    Based on existing data, initial setup can take as little as 2–4 weeks. Full integration with PLCs, PCs, and IoT sensors usually takes 3 to 9 months depending on the environment.
  • Q
    What type of reports are provided?
    A
    Detailed reports include the time of anomaly detection, root cause signals, related videos, and control flow.
  • Q
    How is maintenance handled after implementation?
    A
    We provide regular updates and remote technical support.
  • Q
    Can I request a quote or demo?
    A
    Yes. Please contact us via our website or email, and we will provide a customized proposal and demo.
  • Q
    How does UDMTEK MES enhance manual data collection processes in hybrid environments like general customers?
    A
    UDMTEK MES replaces paper-based input with edge devices such as barcode scanners, tablets, and terminals. Operators scan material tags during the Cutting stage, log progress in Assembly, and use handheld terminals to tag defects. Real-time updates are captured and synchronized with central databases for traceability. In case of inspection issues, the system can trace data back to earlier process stages to find root causes. This capability has been successfully applied in industries like flexible PCB, automotive parts, and mechanical components.
  • Q
    What features of UDMTEK MES are designed for U.S. manufacturers’ compliance and responsiveness needs?
    A
    UDMTEK MES provides full traceability, audit readiness, and responsive data handling through real-time monitoring and alerts. It offers FDC, SPC, and PMS functionalities by capturing granular data from both manual and automated tasks. The platform is scalable and AI-ready, supporting future smart factory upgrades.
  • Q
    How are real-time OEE analytics and dashboards used in MES?
    A
    Dashboards display real-time OEE, shift productivity, downtime reasons, and cycle time deviations—providing plant managers with immediate insights for effective decision-making. UDMTEK develops these dashboards with customization based on both automated and manual process characteristics, ensuring practical relevance. This capability has been proven in Korea’s automotive assembly lines, electronics manufacturing, and mechanical assembly industries, where hybrid operations are common.
  • Q
    What differentiates UDMTEK MES in application system integration?
    A
    UDMTEK MES stands out by using a lightweight, high-speed interface engine—TransExpert V2—instead of conventional enterprise middleware. It supports multiple protocols such as OPC UA, MQTT, REST API, and Modbus, allowing seamless and flexible integration with systems like ERP, APS, LMS, and WMS. This approach results in lower cost, higher performance, and faster deployment, making it highly suitable for dynamic manufacturing environments requiring real-time data exchange.
  • Q
    Can MES be deployed across multiple sites with centralized visibility?
    A
    Yes. UDMTEK MES supports multi-site deployment by running localized MES servers at each factory, while key KPIs and summarized data are periodically transmitted to a central server using low-latency, high-efficiency transmission protocols. Real-time operational visibility is enabled through secure global tunneling and integrated dashboards.

    This architecture has been successfully implemented in over 40 global factories, including those of Hyundai and Kia, providing centralized monitoring with site-specific control and responsiveness.
  • Q
    How does MES handle quality inspections and defect tracking?
    A
    UDMTEK MES digitizes inspection inputs at all stages—incoming, in-process, and final inspections—through edge terminals and barcode scanners. Defects are recorded with standardized defect codes and automatically linked to root causes using full process traceability.

    For example, in automated lines, AOI (Automated Optical Inspection) results, sensor values, and equipment signals are captured in real time. This enables early anomaly detection and rapid root cause analysis. Such an integrated approach ensures consistent quality control and real-time visibility into defect trends.
  • ADDRESS : 91, Changryong-daero 256beon-gil, Yeongtong-gu, Suwon-si, Gyeonggi-do Ace Gwanggyo Tower 2 1405~1408
  • U.S. Branch : 12871 Research Blvd Ste 200, Austin TX, 78750
  • TEL : +82-1661-1888
  • Sales Team : +82-31-8014-2770
  • FAX : +82-31-601-6166

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